Monday, November 16, 2015

Recovery Manager has stopped working

Here is an article from HP website that speaks about this error and an update that needs to be installed to get this fixed. Run the below fix from HP website.

Method 1: HP Backup and Recovery Manager has stopped working properly
ftp://ftp.hp.com/pub/softpaq/sp41501-42000/sp41967.exe
After the fix is ran, follow the below article to perform a HP system recovery.

Performing an HP System recovery (Windows 7) http://h10025.www1.hp.com/ewfrf/wc/document?cc=nl&dlc=nl&docname=c01895783&lc=nl

I would recommend you to take a back-up of all the data that you have before performing a System recovery.
Method 2: Clean Boot
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

Note: Follow step 7 from the clean boot article KB929135 to put the computer back to normal mode.
 
If this still does not help, I would sugest you to contact HP for further assistance regarding this issue.
http://www.hp.com/sbso/bussupport.html

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