IT Solution: Restore Factory Settings HP

1.
Click Start and type Recovery in the Search field.
2.
Select Recovery Manager , and when the wizard opens, click the Advanced options button.
3.
Select System Recovery . The computer will restart.
4.
When the Recovery Manager appears again, select Advanced options (if available); if not, click Next , then again select System Recovery .
5.
When prompted to use the File backup wizard to back up your computer files, HP recommends that you select this option and backup the files now.
6.
When prompted to use the Microsoft System Restore program, select No and click Next .
7.
When prompted to use the System Recovery , select Yes and click Next .
8.
The final task is to make the decision to start the recovery by clicking Next .
WARNING: This is a critical point. On this screen, when you click Next , the PC will immediately begin formatting the hard drive and destroy all data. The restore process cannot be stopped.

The recovery process will return your PC to the condition it was in when you created your Recovery Disks. You must reinstall any programs or hardware and software updates.

Restore PC to original condition with the Recovery Manager if Windows Vista cannot be accessed
If the PC cannot access Windows, use Recovery Manager to restore the hard drive by following the steps below.

1.
Press F11 on the keyboard immediately while the computer is starting up. The HP Backup and Recovery Manager window will appear.
2.
If the Recovery Manager can access the hard drive it displays a prompt to backup up your user files before continuing the recovery. If it cannot access the hard drive to fix the system errors, the Recovery Manager starts recovering the hard drive to its original condition.