Table of Contents:
- How to Determine Your Computer Model
- Select Your Computer Type
- Dell Installed Software Support for Windows 8.1
- Dell Printer Support for Windows 8.1
- Return to the Windows 8.1 Update Checklist
This article designates the "supported" or "unsupported" status of Dell laptops and desktops that have been tested for upgrade to Windows 8 and update to Windows 8.1. Click the links to see issues that supported computers may have with an update prior to updating all drivers from Dell's Drivers and Downloads website.
How to Determine Your Computer Model
There are two options to determine your Dell computer model:
Option 1: Use the Dell Service Tag Detect Tool
Browse to the Dell Support Website and select Detect My Service Tag. If you know your Service Tag, enter it in the box provided.
You will be taken to your computer model product page.
You will be taken to your computer model product page.
Option 2: Check the System BIOS
To check your computer model in the computer's BIOS, restart your computer and tap the F2 key repeatedly at the Dell logo screen. The first page of the BIOS should show the specific computer model.
Once you have identified your computer model name, search the lists below (by scrolling or by using Ctrl-F to keyword search this document) to determine if your computer supports an upgrade to Windows 8.
Alienware
The table below lists Alienware computers that have been tested with Windows 8 and Windows 8.1. Unsupported system types do not list affected hardware and are not recommended for upgrade to Windows 8 or update to Windows 8.1 by Dell.
| Model | Supports Windows 8 Upgrade | Supports Windows 8.1 Update |
|---|---|---|
| X51 | Yes | Yes |
| M18xR2 | Yes | Yes |
| Aurora-R4 | Yes | Yes |
| M14xR2 | Yes | Yes |
| M17xR4 | Yes | Yes |
| X51 R2 | Yes | Yes |
| Alienware 14 R1 | Yes | Yes |
| Alienware 17 R1 | Yes | Yes |
| Alienware 18 R1 | Yes | Yes |
| M11x R3 | Yes | No |
| M18x Av | No | |
| Aurora | No | |
| Area 51 | No | |
| M14x | No | |
| Aurora-R3 | No | |
| M17xR3 | No |
Inspiron Desktop
The table below lists Dell Inspiron Desktop computers that have been tested with Windows 8 and Windows 8.1. Click your system model to view open issues with the Windows 8 upgrade or Windows 8.1 update for these systems, as well as solutions and workarounds for known issues. Unsupported system types do not list affected hardware and are not recommended for upgrade to Windows 8 or update to Windows 8.1 by Dell.
| Model | Supports Windows 8 Upgrade | Supports Windows 8.1 Update |
|---|---|---|
| One 2020 AIO (Inspiron One 20) | Yes | Yes |
| 660 | Yes | Yes |
| One 2330 AIO (Inspiron One 23) | Yes | Yes |
| 660s | Yes | Yes |
| One 2350 AIO | No | Yes |
| One 2320 (Inspiron One 23) | Yes | No |
| One 2305 AIO (AMD) / One2310 AIO (Intel) (Inspiron One 23) | No | |
| 410 | No | |
| 620 / 620s | No | |
| 560 / 560s | No | |
| One 2205 (Inspiron One 22) | No | |
| 570 | No | |
| 580 / 580s | No |
Inspiron Laptop
The table below lists Dell Inspiron Laptop computers that have been tested with Windows 8 and Windows 8.1. Click your system model to view open issues with the Windows 8 upgrade or Windows 8.1 update for these systems, as well as solutions and workarounds for known issues. Unsupported system types do not list affected hardware and are not recommended for upgrade to Windows 8 or update to Windows 8.1 by Dell.
| Model | Supports Windows 8 Upgrade | Supports Windows 8.1 Update |
|---|---|---|
| 5323 (Inspiron 13z) | Yes | Yes |
| 5425 (Inspiron 14R) | Yes | Yes |
| 5420/(Inspiron 14R) | Yes | Yes |
| 7420 (Inspiron 14R (SE)) | Yes | Yes |
| 5525 (Inspiron 15R) | Yes | Yes |
| 5520 (Inspiron 15R) | Yes | Yes |
| 7520 (Inspiron 15R (SE)) | Yes | Yes |
| 5720 (Inspiron 17R) | Yes | Yes |
| 7720 (Inspiron 17R (SE)) | Yes | Yes |
| 5423 (Inspiron 14z) | Yes | Yes |
| 3420 (Inspiron 14) | Yes | Yes |
| 3520 (Inspiron 15) | Yes | Yes |
| 3421 | Yes | Yes |
| 5421 | Yes | Yes |
| 3521 | Yes | Yes |
| 5521 | Yes | Yes |
| 3721 | Yes | Yes |
| 5721 | Yes | Yes |
| 5523/15z | No | Yes |
| 3137 | No | Yes |
| 3135 | No | Yes |
| 7437 | No | Yes |
| 7537 | No | Yes |
| 7737 | No | Yes |
| 5437/M431R | No | Yes |
| 5437/14R | No | Yes |
| 3437 | No | Yes |
| 5535/M531R | No | Yes |
| 5537/15R | No | Yes |
| 3537/Inspiron 15 | No | Yes |
| 5735/M731R | No | Yes |
| 5737/17R | No | Yes |
| 3737/Inspiron 17 | No | Yes |
| 3138 | No | Yes |
| M4040 (Inspiron 14) | Yes | No |
| N4050 (Inspiron 14) | Yes | No |
| M5040 (Inspiron 15) | Yes | No |
| N5050 (Inspiron 15) | Yes | No |
| N5040 (Inspiron 15) | Yes | No |
| N311Z (Inspiron 13z) | Yes | No |
| N4120 (Inspiron 14R) | Yes | No |
| M4110 / M411R (Inspiron 14R) | Yes | No |
| N4110 (Inspiron 14R) | Yes | No |
| M5110 / M511R (Inspiron 15R) | Yes | No |
| N5110 (Inspiron 15R) | Yes | No |
| N7110 (Inspiron 17R) | Yes | No |
| N411z (Inspiron 14z) | Yes | No |
| N7010 | No | |
| 1122 (Inspiron M101z) | No | |
| M4010 (Inspiron 14) | No | |
| N4030 (Intel AR) / N4020 (Intel MV UMA) (Inspiron 14) | No | |
| N5010 (Intel)/ M5010 (AMD) (Inspiron 15) | No | |
| M5030 (Inspiron 15) | No | |
| N5030 (Inspiron 15) | No | |
| N4010 (Inspiron 14) | No | |
| 1018 (Mini 10) | No | |
| 1464 | No | |
| N3010 | No | |
| 1090 (Inspiron Duo) | No |
Vostro
The table below lists Dell Vostro computers that have been tested with Windows 8 and Windows 8.1. Click your system model to view open issues with the Windows 8 upgrade or Windows 8.1 update for these systems, as well as solutions and workarounds for known issues. Unsupported system types do not list affected hardware and are not recommended for upgrade to Windows 8 or update to Windows 8.1 by Dell.
| Model | Supports Windows 8 Upgrade | Supports Windows 8.1 Update |
|---|---|---|
| 2420 | Yes | Yes |
| 2520 | Yes | Yes |
| 3360 | Yes | Yes |
| 3460 | Yes | Yes |
| 3560 | Yes | Yes |
| 470 | Yes | Yes |
| 270 | Yes | Yes |
| 270s | Yes | Yes |
| 2421 | Yes | Yes |
| 2521 | Yes | Yes |
| 5460 | No | Yes |
| 5470 | No | Yes |
| 5560 | No | Yes |
| 3900MT | No | Yes |
| 360 | Yes | No |
| 1440 | Yes | No |
| 1450 | Yes | No |
| 1540 | Yes | No |
| 1550 | Yes | No |
| V131 | Yes | No |
| 3350 | Yes | No |
| 3450 | Yes | No |
| 3550 | Yes | No |
| 3555 | Yes | No |
| 3750 | Yes | No |
| 260 / 260S | Yes | No |
| 230 | No | |
| 460 | No | |
| 3300 | No | |
| 3400 | No | |
| 3500 | No | |
| 3700 | No |
XPS
The table below lists Dell XPS computers that have been tested with Windows 8 and Windows 8.1. Click your system model to view open issues with the Windows 8 upgrade or Windows 8.1 update for these systems, as well as solutions and workarounds for known issues. Unsupported system types do not list affected hardware and are not recommended for upgrade to Windows 8 or update to Windows 8.1 by Dell.
| Model | Supports Windows 8 Upgrade | Supports Windows 8.1 Update |
|---|---|---|
| L421x (XPS 14) | Yes | Yes |
| 8500 | Yes | Yes |
| L521x (XPS 15) | Yes | Yes |
| One 2710 (XPS One 27) | Yes | Yes |
| L322x (XPS 13) | Yes | Yes |
| 8700 | Yes | Yes |
| One 2720 | No | Yes |
| L221x | No | Yes |
| XPS 12 | No | Yes |
| XPS 18 | No | Yes |
| L412z (XPS 14z) | Yes | No |
| L502X (XPS 15) | Yes | No |
| L511z (XPS 15z) | Yes | No |
| L702X (XPS 17) | Yes | No |
| L321X (XPS 13) | Yes | No |
| 435T / 9100 | No | |
| 8300 | No |
Latitude
The table below lists Dell Latitude computers that have been tested with Windows 8 and Windows 8.1. Click your system model to view open issues with the Windows 8 upgrade or Windows 8.1 update for these systems, as well as solutions and workarounds for known issues. Unsupported system types do not list affected hardware and are not recommended for upgrade to Windows 8 or update to Windows 8.1 by Dell.
| Model | Supports Windows 8 Upgrade | Supports Windows 8.1 Update |
|---|---|---|
| E6230 | Yes | Yes |
| E6330 | Yes | Yes |
| E6430 | Yes | Yes |
| E6430 ATG | Yes | Yes |
| E6340s | Yes | Yes |
| E6530 | Yes | Yes |
| E5430 | Yes | Yes |
| E5530 | Yes | Yes |
| E6430U | Yes | Yes |
| 3330 | Yes | Yes |
| E5440 | No | Yes |
| E5540 | No | Yes |
| 3440 | No | Yes |
| E7240 | No | Yes |
| E7440 | No | Yes |
| 3540 | No | Yes |
| Latitude 10 ST2 | No | Yes |
| Latitude 10 ST2e | No | Yes |
| E5420 | Yes | No |
| E5520 | Yes | No |
| E6320 | Yes | No |
| E6420 | Yes | No |
| E6420 ATG | Yes | No |
| E6420 XFR | Yes | No |
| E6520 | Yes | No |
| E6220 | Yes | No |
| 2120 | No | |
| XT3 | No | |
| ST | No | |
| E6540 | No |
OptiPlex
The table below lists Dell OptiPlex computers that have been tested with Windows 8 and Windows 8.1. Click your system model to view open issues with the Windows 8 upgrade or Windows 8.1 update for these systems, as well as solutions and workarounds for known issues. Unsupported system types do not list affected hardware and are not recommended for upgrade to Windows 8 or update to Windows 8.1 by Dell.
| Model | Supports Windows 8 Upgrade | Supports Windows 8.1 Update |
|---|---|---|
| 7010 | Yes | Yes |
| 9010 AIO | Yes | Yes |
| 9010 | Yes | Yes |
| 3010 | Yes | Yes |
| 3011 AIO | Yes | Yes |
| 9020 MT | Yes | Yes |
| 9020 SFF | Yes | Yes |
| 9020 USFF | Yes | Yes |
| 9020 AIO | Yes | Yes |
| XE2 MT | Yes | Yes |
| XE2 SFF | Yes | Yes |
| 3020 | No | Yes |
| 580 | Yes | No |
| 790 | Yes | No |
| 990 | Yes | No |
| 390 | Yes | No |
| XE | Yes | No |
| 380 | No | |
| FX 160 | No | |
| PC 160 | No |
Precision
The table below lists Dell Precision computers that have been tested with Windows 8 and Windows 8.1. Click your system model to view open issues with the Windows 8 upgrade or Windows 8.1 update for these systems, as well as solutions and workarounds for known issues. Unsupported system types do not list affected hardware and are not recommended for upgrade to Windows 8 or update to Windows 8.1 by Dell.
| Model | Supports Windows 8 Upgrade | Supports Windows 8.1 Update |
|---|---|---|
| T1650 | Yes | Yes |
| M4700 | Yes | Yes |
| M6700 | Yes | Yes |
| R7610 | Yes | Yes |
| T1700 MT | Yes | Yes |
| T1700 SF | Yes | Yes |
| T3610 | No | Yes |
| T5610 | No | Yes |
| T7610 | No | Yes |
| M4800 | No | Yes |
| M6800 | No | Yes |
| M4600 | Yes | No |
| M6600 | Yes | No |
| T7500 | Yes | No |
| T5500 | Yes | No |
| T3500 | Yes | No |
| R5500 | Yes | No |
| M4500 | No | |
| T7600 | No | |
| T5600 | No | |
| T3600 | No | |
| M6500 | No | |
| T1600 | No | |
| R5400 | No | |
| T3600 XL | No | |
| T5600 XL | No |
Dell Installed Software Support for Windows 8
The following link lists both supported and unsupported software that shipped on Dell computers, and supported software also lists the minimum version required to work with Windows 8 and above.
Dell Printer Support for Windows 8
The following link lists Dell printer support for Windows 8 and Windows 8.1.
Return to the Windows 8 Upgrade Checklist
Once you have identified that your system supports an upgrade to Windows 8 or update to Windows 8.1, be sure to return to the appropriate Upgrade Checklist to continue on the path to Windows 8.x
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